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Our Managed Hosting Service Package for CounterPoint SQL Servers allow you and your company to focus on the most important aspects of your business by cutting expensive hardware costs and the heavy time invenstment involved with managing in-house company servers. Let us host and manage your CounterPoint SQL server needs for you!


CounterPoint SQL Managed Hosting Dedicated Server Features

Hardware

  • 100% DELL PowerEdge Servers
  • 100% Intel Processors
  • RAID-Protected Hot-Swap SATA II & SA-SCSI Disks
  • Redundant Hot-Swap Power Supplies
  • 2,000 GB Monthly Internet Data Transfer


Advanced Server Security

  • F-Secure™ Virus/Trojan Protection
  • Advanced Server Intrusion Prevention
  • Advanced O/S & Software Security Hardening
  • TripWire™ Integrity Monitoring & Rollback
  • Advanced Data Encryption Support
  • Penetration Testing

Server Monitoring and Management

  • Custom Service/Process Monitoring
  • Custom Service/Process Restarts & Escalations
  • Managed O/S Security Patches & Critical Updates
  • Custom Maintenance Windows Available
  • On-Demand Systems Administration Services




Network

  • (2) 1,000 Mbps Network Connections Per Server
  • NIC Teaming For Auto Network Failover
  • Fault-Tolerant Tier 1 Internet Connections
  • Fault-Tolerant 100% Cisco Backbone Network
  • Secure Private VLAN For Each Customer
  • Secure 1,000 Mbps Data Backup Network
  • Secure 100 Mbps Administrative Network
  • Redundant Managed DNS Infrastructure
  • 2,000 GB Internet Data Transfer Included
  • Unlimited Private Network Bandwidth

Managed Data Backup and Recovery

  • Daily Incremental / Weekly Full Data Backups
  • Disk-To-Disk & Disk-To-Tape Backups
  • Backups Without Taking Servers Down
  • Support For Off-Site Tape Backups & Rotations

Advanced Network Security

  • Managed Cisco and FireRack Firewalls
  • Advanced Network Intrusion Prevention
  • Vulnerability Scanning (70,000+ Vulnerabilities)
  • CleanTraffic™ Denial Of Service Protection

Enhanced Support For HIPAA Compliance

  • Enhanced Access Protection
  • Enhanced Firewall Support
  • Advanced Data Encryption Support
  • Enhanced Password Management
  • Detailed Audit Tracking
  • Encrypted Offsite Tape Backups
  • Data Destruction Services
  • Recording Of Data Movements
  • Facility Logs & Audits
 


CounterPoint SQL Thin Client Technology


Connecting to your CounterPoint SQL Managed Hosting Service has never been easier and more efficient thanks to thin client technology. Now your company can have the power of a complete computer system without the normal hardware bulk by creating a dependable client-server architecture network with the CPSQL Thin Client Series. The CPSQL thin client systems are quieter, put out less heat, and use 80% less power. Not only is the energy consumption smaller, but so are the physical dimensions.










CPSQL Thin Client Benefits

  • Enhanced security due to ability to centrally manage all data
  • Energy efficient - uses 80% less power than normal desktop CPUs
  • Substantial cost savings toward desktop management
  • Streamlined desktop experience for all users company-wide and across different client systems

CPSQL Thin Client System Specifications

  • Intel® Atom™ Processor 330
  • Genuine Windows® Embedded Standard
  • 2GB DDR2-PC667 Memory
  • 2 GB DOM Storage Capacity
  • Wireless 802.11 abgn
  • Dual Monitor Support
  • Dimensions 3.5 x 9 x 8 inches (w x h x d)
  • Mini ITX Casing with 60W Power Supply
  • VESA Mount Bracket and Vertical Chassis Stand


Please CLICK HERE to view the thin client specifications in PDF format





CounterPoint SQL Managed Hosting Service Level Agreement


You can expect the highest service quality in the hosting industry with unsurpassed levels of security, reliability, and support.

100% Network Uptime Guarantee

The network is built to deliver 100% Network uptime to our customers. The fully redundant network begins with two (2) separate 1,000 Mbps (Gigabit) uplinks to each server, which are connected to a redundant Gigabit Ethernet backbone network. This includes fault-tolerant high bandwidth Internet connectivity from multiple Tier-1 carriers with diverse fiber paths into the data center. Because of the extensive network infrastructure, the network is guaranteed to be available 100% of the time in a given month, and includes 100% availability of routers, switches, cabling and Internet connectivity.



Managed Hosting Data Center Information


Facilities

The data center is a world class facility located in one of North America’s premier carrier hotels, The Bandwidth Exchange Building located in St. Louis, Missouri, USA. Our 10,000 square foot facility includes state-of-the-art security, N+1 redundancy in all critical systems, an on-site Network Operations Center monitored by qualified engineers 24/7. The state-of-the-art Data Center facility houses Points of Presence (POPs) for all of the major Internet & telecommunication carriers operating in the central United States including: Verizon (MCI/UUNet), Sprint, AT&T, Level(3), Qwest, XO Communications, Cogent, WilTel, Broadwing, Savvis, McLeodUSA, and Charter Communications among others. In addition, the data center staff is responsible for managing the “Meet-Me Room” for the building, which is a private peering point between all of the network providers and carriers. This facility is directly connected to the data center and allows for direct connection utilization into each of these carriers’ Internet backbone networks without any local loops or cross-connects. These direct connections enable the delivery of extremely fast, low-latency Internet bandwidth – which explains why more than half of customers reside in Europe, Asia, the Middle East, and South America – and why they experience exceptional Internet network performance.

Physical Security

  • Access Is Restricted Beyond The Secured Lobby
  • Electronic Security Code Required To Enter Elevator
  • Biometric & Card Access Required To Enter Data Center
  • Closed Circuit Digital Camera (Stored Electronically)
  • 24/7 Security System Monitoring (On and Off Site)
  • Multiple Checkpoints Required To Controlled Areas
  • All Visitors Must Be Escorted At All Times
  • Documented Maintenance Logs For Physical Changes

Environmental Controls

  • Anti-Static, Fireproof Raised Floor
  • (8) 20-Ton Computer Room Air Conditioning Units
  • Temperature Controlled & Monitored (72°F ± 5°)
  • Humidity Controlled & Monitored (30-60% ± 5%)
  • Overhead Ladder Rack System For Cabling & Wiring
  • State-Of-The-Art Cheetah Fire Suppression
  • Under-The-Floor Water Detection System

Power

  • (2) Power Feeds From (2) Separate Power Grids
  • 4,500 Amp 480v Power With (4) MGE Power Distr. Units
  • Power Conditioning With Bus Synchronization
  • 3-phase 208v 30 Amp Power To Each Rack
  • Conditioned 110v or 220v Power To Servers
  • 2 Redundant 300 KVA MGE UPS Systems
  • 5 1,500 KVA Generators w/Automatic Transfer Switch

Network

  • Redundant Diverse Path Fiber Feeds Into Building
  • Multiple Gigabit Internet Connections
  • Level 3 & Cogent (Primary), UUNet & Sprint (Backup)
  • Internet Connection Load Balancing Using BGPv4
  • Router Redundancy using HSRP Protocol
  • Redundant Cisco 1,000 Mbps Backbone Network
  • 2 1,000 Mbps Uplinks To All Servers
  • NIC Teaming For Automatic Network Failover
  • Separate Administrative & Data Backup Networks